FAQs

Quality Assurance

• Is MPC ISO certified?

  Micro Precision Components is ISO 9001:2015 certified. To view the certificate, please click here.

• Are your raw materials RoHS/REACH compliant?

  YES! Most of our raw material used to produce our high precision machined components meets RoHS & REACG directives.

• Can you do PPAP documentation?

  Absolutely!  MPC has supplied the automotive industry for many years and we are well versed in PPAP documentation requirements.

• Are you ITAR registered?

  Yes!  MPC is fully ITAR registered and compliant.

Service

• How long does it take to get a quote?

  We know your time is important. MPC can provide quotes in as little as 24 hours.  Request a quote here.

• Can you quote secondary processes such as plating and Heat Treatment?

  Yes! We routinely provide our customers with high precision parts complete to print including various secondary treatments, such as nickel or gold plating, passivation, heat treatment and more!

• Your high volume pricing is attractive, but we can’t use all those parts at one time. Do I have options?

  Yes, MPC has customized inventory management programs that give our customer’s total flexibility and on time delivery.  Your line never goes down because of long lead times or other unexpected issues.

• Can you provide short run, quick delivery? What about prototypes?

  Yes! We have multiple short run options for either prototype runs or small runs as low as 5 pcs with delivery in as little as 2 weeks.

• What are your minimum/maximum outside diameters?

  We can machine high precision parts from .010” to 2.55” in diameter.

• Who do I talk to with technical questions or quality concerns?

  Our staff has over 50 years of experience in the precision machining industry and can assist you with design challenges or efforts to improve product quality.

• What is your Managed Inventory Program?

  MPC custom designs stocking programs based on your specific needs and goals allowing your procurement department to focus on more important issues.  These programs reduce lead times, increase order efficiency, reduce costs, AND offer “on demand” supply of our high precision components.

  Call Toll Free at 1-866-673-4590 or email us to set up your program today.

• Can you manage all of my machined part needs?

  We are your single point resource supplying everything from low to high volume, simple to complex or tight tolerance machined parts!  No need to have multiple vendors – MPC can supply it all!

• Do you supply Certificates of Conformance?

  Yes, each and every shipment from MPC comes complete with Certificate of Conformance (CofC) as well as raw material certifications, secondary process (plating, etc) certifications.

   

  Need something special?  Just ask!

• Do you supply First Article Samples?

  Yes!  We routinely supply 5-10 pieces of any new part at the beginning of the first order.  Each First Article includes a 100% dimensional inspection report on those samples, along with raw material & secondary certifications.